Official Patient Rights & Clinical Quality Desk

Your Voice Shapes Our Care.

At One Clinic, we uphold rigorous international healthcare standards. Share your reflections, suggestions, or concerns directly with our governance board.

Patient Rights & Quality Assurance

Patient Feedback, Suggestions & Complaints

We are committed to continuous clinical excellence. Share your experience, proposals for improvement, or concerns directly with our management.

Select Feedback Type

Overall Experience Rating

(Optional satisfaction score)

Relevant Department / Service

Full Name *

Email Address *

Phone / WhatsApp Number *

Patient / File ID (If available)

Subject / Headline *

Your Message & Detailed Account *

Attach Photo or Document (Optional)JPG, PNG, or PDF (Max 10 MB)

Select File / Document

Preferred Follow-Up Method

Written follow-up via emailDirect phone call or WhatsApp messageFor information only, no reply required

Patient Rights Policy — I acknowledge the Patient Rights & Privacy Policy and consent to the review of my submission under healthcare quality guidelines.

Complaints and resolution requests are thoroughly reviewed by our clinical board within 24 to 48 hours.

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Hasta Hakları Güvencesi

100% Confidential & Impartial Review

Every submission is investigated independently by our patient advocacy board in strict privacy.

24-48h Prompt Resolution

Complaints and service adjustments are expedited to surgical management within 48 hours.

Personalized Resolution Report

Receive written follow-up via email, phone, or WhatsApp based on your stated preference.

Turkish Ministry of Health Patient Rights Compliant

A-Plus Accredited Clinical Quality Standards

Urgent Medical or Travel Assistance

If you require urgent clinical advice or immediate assistance during your stay in Istanbul, please contact our on-call coordinator directly.

WhatsApp Urgent Coordination Desk